Policies and Conditions

Check-in e check-out:

  • Check-in: 14:00
  • Check-out: 12:00

Children and extra beds:

  • Free! One child under 7 years stays free of charge when using existing bedding.
  • Free! One child under 2 years stays free of charge in a baby cot.
  • One older child or adult is charged 25% of the room stay per night and person in an extra bed
  • Room with a maximum capacity of 1 extra beds / cots in the room: 1.
  • Any type of extra bed or baby cot is only available on request and must be confirmed by the hotel.
  • Extra items are not calculated automatically in the total cost of the reservation and must be paid separately at the hotel.


  • All bookings made through this portal are guaranteed by credit card. In case of no-show (reservation not canceled within 24 hours of the check-in time - non-present customer), the hotel will charge the client, as compensation, the amount of the first night on the credit card given as a booking guarantee. In case of Non-Refundable Rates will be charged the full amount of the reservation).


  • At the time of check-in will be charged credit card for pre-authorisation of daily and costs the restaurant, events and any extras.

Cancellations/Changes to bookings:

  • Must be carried out with maximum 12:00 am in advance. (Non-refundable Rates cannot be cancelled)

Other Policies:

  • We close accounts weekly.
  • Pets are not allowed.
  • All visitors to the apartment must have permission of the guest and fill in the registration form at the reception, the stay of the same will be charged an additional fee, check values at the reception.
  • Every child and adolescent, under the age of 18, must present the identification document when in the presence of the parents or authorization, in writing, accompanied by a duly identified legal guardian. Law 8.069 / 90 art.82 and 250.

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If you have any questions about our policies or conditions, we will be happy to answer you as soon as possible, please fill out the form and wait for our contact.

Thanks and happy travels.